Sentiment Analysis
Uncover VOC insights buried in online reviews
Leverage sentiment analysis to gain actionable insights from your online reviews. Gain the advantage with an understanding of customer perceptions at a granular level.
insights at scale
Achieve a holistic understanding of VOC from multiple data points. We harness powerful NLP processing to identify and organize data from customer reviews on Google, Amazon and other platforms for insights into emerging trends, reputation management, and customer sentiment, satisfaction and overall experience.
granular feedback
Dive deep into specific product or service levels, leveraging customer sentiment analysis to identify perceptions and pain points, dial in offerings, and evaluate marketing efforts.
competitor analysis
Gain a competitive edge by analyzing competitor reviews — uncover opportunities to differentiate and identify market trends and potential points of entry.