Are you missing the invaluable business insights flowing through countless communication channels?
With Bellomy AI Analytics for Text you can quickly capture, analyze, and transform this river of qualitative data into deeper understanding and actionable strategies that drive business growth and customer satisfaction.
Built by researchers for researchers
Built by Bellomy’s team of leading market researchers and technologists, AI Analytics for Text was created for real-world researcher workflows and demands. Its pre-built models and customizable options empower your team to quickly discover the main drivers behind consumer sentiment, emotion, behavior, operational activities, and more.
monitor customer behavior over time
extract insights on trends, reputation, sentiment and more from online reviews
identify perceptions and pain points
uncover opportunities to differentiate
capitalize on authentic VOC content across social channels
detect and analyze the trends, themes, and sentiments in customer conversations
protect brand reputation by detecting and analyzing negative sentiments and emotion
My favorite feature is the ability to apply custom topics from one dataset to another. Since my industry is such a unique space, this feature allows me to have a starting point for all projects and saves me considerable time. For the first time last year, we presented powerful content to business stakeholders to help improve our product offerings.
Market Researcher, FinTech
Analyze business reviews
We can analyze Google Reviews to understand our competition, identify key topics impacting customer experience, and track discussions around new programs and offerings. We recently updated our loyalty program and were pleased to see positive mentions about the rewards and their impact on customer satisfaction.
Senior Market Research Analyst, Retail
The AI Analytics for Text tool is extremely flexible! I can look at the data in a variety of ways depending on our objectives. Bellomy has been there every step of the way, from training, support, and improving the tool to work better for our needs.
Consumer Insights Sr. Project Manager
Understand what’s driving customer opinion with our Impact Scoring Model
Quantify and analyze an array of VOC data with our Text Analytics
Let our AI analyze your data to generate its own Topic Model
Analyze video and image data with the Media Gallery
Quantify text feedback with AI-powered Cross Tabs
Bring your data to life with custom Dashboards
Streamline your efforts with AI Workflows
Optimize your processes with Case Management
Operationalize research results with Employee Coaching
Elevate tool engagement with our generative AI Assistant
Discover more about AI and text analytics on our blog
- As the complexity of consumer data expands, you need AI-driven ensemble analytics to grasp the full picture, says Matt Gullett.
- Through a mix of thoughtful analysis and industry pulse, Matt Gullett predicts the year ahead for AI in market research.
- Easily combine your Qualtrics survey results with Bellomy's powerhouse suite of research tools.